Effective Date: May 5, 2026

SnapJourney’s, LLC DBA Cienega Creek Media (“Cienega Creek Media,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, booking platforms, social media pages, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.cienegacreekmedia.com, use our services, or communicate with us.

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property address
• Billing and payment information
• Project details and preferences
• Communication history
• Marketing preferences

We may also collect limited technical information automatically through website analytics tools, cookies, or third-party integrations, including:

• IP address
• Browser type
• Device information
• Website usage data
• Referral sources
• Pages visited and time spent on the site

We use collected information to:

• Schedule and manage appointments
• Deliver photography, video, drone, and media services
• Process invoices and payments
• Respond to inquiries and customer support requests
• Deliver completed media galleries
• Improve website functionality and client experience
• Send service updates, promotional offers, or marketing communications
• Maintain business records and comply with legal obligations

Payments are securely processed through third-party payment processors including Stripe and HDPhotoHub. We do not directly store full payment card information on our servers.

Please review the privacy policies of these providers for additional information regarding their data practices.

By providing your contact information, you may receive occasional marketing emails, promotional messages, or service-related communications from Cienega Creek Media.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in emails or by contacting us directly.

Our website may use cookies, tracking technologies, and analytics services to improve performance, understand visitor behavior, and support advertising efforts.

These technologies may collect non-personal browsing information and help us understand how users interact with our website and advertisements.

You may disable cookies through your browser settings; however, some website features may not function properly.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers solely as necessary to operate our business, including:

• Booking and scheduling platforms
• Payment processors
• Gallery delivery services
• Website hosting providers
• Email and marketing platforms
• Analytics and advertising providers

Information may also be disclosed if required by law, legal process, or to protect the rights and safety of our business or clients.

Unless otherwise agreed upon in writing prior to service, Cienega Creek Media reserves the right to use photographs, videos, drone footage, and related media created during projects for portfolio display, website content, social media, advertising, promotional materials, competitions, educational purposes, and general business marketing.

Clients are responsible for obtaining any necessary permissions from property owners, occupants, agents, builders, designers, or other relevant parties prior to production.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external platforms.

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

You may request to:

• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Opt out of marketing communications

Requests may be submitted using the contact information below.

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to our website. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

SnapJourney’s, LLC DBA Cienega Creek Media
Tucson, Arizona
Website: www.cienegacreekmedia.com

For privacy-related questions or requests, please contact us through the contact form available on our website.